In a previous post I explained how we went that extra step to give valuable service to our clients. We as surveyors, have access to aerial photography, tricky little programs which can geo-reference photos in survey packages ( such a miniCAD 5 ) and print an overlay of our work such as a house pegout on a photo. We can offer those little extra things to impress the client.
How many times have you finished working on a building site and said to the foreman " I'll make a sketch back in the office and fax it over" or " I'll send a plan to the office with my account"?
Do you know that if you follow that sequence of events, the plan takes atleast a week before it actually reaches the building site?
You finish your work, you go back to the office. After making a plan, you make your account and send it to the building company head office. Upon receiving the account and plan, the plan is forwarded to the Project Manager who when he has time will take it ( if he remembers ) to the building site to give to the foreman. It takes too long.
We have system in place which saves and benefits us in time and money.
We have created our own little template A4 and A3 in size. We have our name, a north point, and a space to fill in details about the job. Its a plan template. You can create them like a title block in Autocad. Simply make a dozen copies and keep them in the back of the car.
Once we have finished our job, we make a sketch on the template. We simply sign the plan, and grab a photocopy of the plan before we leave site. The foreman is happy because he doesn't have to wait for the plan and also we have saved time not being in the office. Our field hourly rates are higher than the office!!! ( Get my idea ).
Upon returning back to the office, we make another photocopy of the sketch or scan it and send it via email or post to the Project Manager who will get it straight away.
We sometimes make notes on the foremans A1 plans. As we can't get copies of them, we take a photo with our camera. Just make sure the camera is set to the best quality. When getting back to office we even print out the photo of the A1 plan and attach it with the account. We'll even email the photo the project manager.
So there you have it. We can still provide valuable service to all clients and save valuable field and office time. It might take a few minutes to get it setup but you'll be happy you did.
We at Global Surveyors love to provide you with Tips and Tricks which we hope you will take onboard and use in everyday surveying . Remember we'd love for you to particpate by sending us a post. Post your experience and Tips and Tricks. Its FREE to participate. Visit our Place a Post Section.
Place a post today and receive a free download of miniCAD5 ( demo version ).
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